Quality


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25th January 2002

MG ROVER AND POWERTRAIN ARE FIRST TO ACHIEVE NEW QUALITY AWARD

MG Rover Holdings announces that two of its subsidiaries, MG Rover Group and its engine and transmission company, Powertrain Ltd are the first automotive businesses in the UK to receive certification to the new quality standard, ISO 9001:2000.

Both companies have developed their quality systems to reduce the bureaucracy that was inherent in the previous system and to focus more on exceeding customer expectations.

The ISO quality management system documents technical specifications or other precise criteria to be used consistently as rules, guidelines, or definitions of characteristics. This ensures materials, products, processes and services are fit for their purpose. It also enables staff to be fully involved in achieving quality standards and company objectives.

The quality system was audited by the Vehicle Certification Agency (VCA) who are the UKs national approval authority for new road vehicles, agricultural tractors and off road vehicles. As an Executive Agency of the DTLR, it contributes to UK Government and European policy formulation and enforcement of vehicle safety and environmental standards. With offices in the UK, North America and Japan, VCA satisfies the needs of vehicle manufacturers world-wide in selling their products in Europe.

The results illustrate the significant strides both businesses have made.

Stuart Adam, Group Quality Director said: "For both companies, quality means satisfying customer requirements. It is and will always be the top priority. To be the first in the UK is a tremendous accolade for workers at MG Rover Group and Powertrain Ltd."

Issued by MG Rover Group Corporate Communications


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